Conflict in an organization is a cause of stress and concern for all employees and management at all levels. Unresolved conflict can permanently damage relationships and reputations of both the company and the individual. Ideally, preventing conflict is preferable to avoidance or covert hostility in an organization. Understanding the nine Enneagram styles helps leaders recognize there are nine different perspectives, nine distinct sets of values, nine different communication styles, and nine ways of solving problems. What is important to one style might not necessarily be important to another. Understanding what might trigger a negative reaction in the different styles is an invaluable resource for managers/leaders to have.
The Enneagram Institute Queensland runs ½ day and full day workshops on Conflict Management. Phone 1800181515 or email firstname.lastname@example.org for more information.