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Enneagram Institute of Queensland
Privacy Policy
The Enneagram Institute of Queensland (EIQ) is committed to observing high standards in its handling of personal information, and respects the privacy of its members, customers and website visitors.
This Privacy Policy sets out the approach which EIQ takes in relation to the treatment of Personal Information. It includes information on how EIQ collects, uses, discloses and keeps secure, individuals' Personal Information. It also covers how EIQ makes the Personal Information it holds available for access to and correction by the individual. This policy has been drafted having regard to the Privacy Act 1988 (including the new National Privacy Principles) (the Privacy Act) and is a public document.
Collection of Information
EIQ collects information in a number of ways, including
· Directly from you via phone or from your registration for training or workshops
· Directly from you during trainings or workshops
· By mail in a written training registration form
· Electronically by secure website or faxed inquiry and registration forms
Information Collected
We would normally collect the following information:
· Name and address
· Email address
· Telephone and fax numbers
· Business title - when applicable
· Organisation name – if applicable
· Preference of meal type - when applicable
· Credit Card and Bank Account details – when applicable
All this information is collected to allow us to give you the high level of service we aim to deliver.
Use of Information
The personal information collected will be used in order to:
· Administer and manage your training or workshop with us
· Mail to you (mainly via email) news of trainings, workshops and events
· Mail to you relating to specific appropriate information
· Provide information to our professional advisers, including Lawyers, to the extent necessary for them to carry out their legal requirements
· Provide information to Government and regulatory authorities and other organisations, as required by law
EIQ also collects and uses Personal Information for secondary purposes including:
· billing and account management;
· business planning and product development;
· database management by our database software provider and website developer.
Personal information relating to you is never made available to anyone outside EIQ, except as required by law.
Storage of Information
Information is stored in compliance with current legislation but mainly in electronic form. All reasonable steps will be taken to ensure that the information is kept secure and that access is restricted to the person it relates to and those who require access in the course of their duties. Where information is required to be transferred to a third party every effort will be made to ensure that the third party complies with National Privacy Principles or your consent has been obtained.
Security of Information
EIQ takes all reasonable precautions to protect sensitive information relating to you, both online and offline.
Access to Information
You are welcome to access the personal information we hold and we encourage you to correct the information where you find it to be inaccurate. Further, the information will be removed if you so request and its removal does not affect any legal requirements.
Contact us
If you have any questions in relation to privacy, please contact us between 9am and 5pm, Monday to Friday or email us .
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